The Information technology department employees’ organizational commitment, faculty of Medicine, Siriraj Hospital, Mahidol University

Abstract

The purposes of the study were to investigate 1) personal factors of practitioner level personnel working in Information Technology Department at Faculty of Medicine, Siriraj Hospital, Mahidol University, 2) personnel’s organizational commitment levels, and 3) compare personnel’s organizational commitment levels. The population in the study was 155 employees working in Information Technology Department at Faculty of Medicine, Siriraj Hospital, Mahidol University employing survey study. The data were collected through the questionnaire and analyzed by frequency distribution, percentage distribution, mean, and standard deviation. The result of the study revealed that most of the employees working in Information Technology Department at Faculty of Medicine, Siriraj Hospital, Mahidol University were single females ranging from 21 to 30 years of age with average 20,001 - 30,000 Baht income and having bachelor degrees. They had worked in technical and practical employment at the Information Technology Department for average one to five years. The Information Technology Department personnel’s organizational commitment levels were high. When looking into each aspect, the highest aspect was psychological commitment followed by high normative commitment, and average retention commitment. The comparison result of personnel’s organizational commitment levels of the employees working in Information Technology Department at Faculty of Medicine, Siriraj Hospital, Mahidol University categorized by personal factors such as gender, age, income, education, marital status, work retention revealed differences concerning psychological, retention, and normative commitments.