Online purchasing decisions of working people

Abstract

This study was aimed to study the demographic characteristics of who decided to shop online, to explore working-age people’s internet behavior, and to investigate the demographic factors influencing internet shopping decisions. The population and sample used in this study were working-age people drawn from Snowball Sampling method. The questionnaire used was distributed through the internet to 400 respondents. The data were collected and analyzed by the computer program through the statistical analysis including frequency, percentage, mean (), standard deviation (S.D.) and two-way analysis (ANOVA). The research results revealed that Marketing mix factors affected the internet shopping decisions of the working-age people in general at high level (= 4.13, S. D. = 0.430) . When looking into each aspect, it was found that the price factor highly influenced the online purchasing decisions (= 4.16, S. D. = 0.463) . followed by the product factor (= 4.13, S. D. = 0.452) which was also considered at high level. The promotion factor had high impact on online shopping decision (= 4.13, S. D. = 0.422) as well as the distribution channel (= 4.13, S. D. = 0.386). The result regarding the relationship revealing gender and age (F = gender, *age (1,357) = 7.128 , p < .05 ) had a significant effect on online shopping at the .05 level. Gender * and occupation (4,357 ) = 1.503 , p < .05 ) had influence on decisions to online shopping with statistical significance at .05. Occupations and income (F * occupation * income (1,357) = 11.487 , p < 0.5 ) could influence decision making on the internet shopping with statistical significance at .05. Also, the relationship between gender and occupation (F * gender, occupation ( 4,357 ) = 5.237 , p < .05 ) had an influence on the choice of the internet shopping decision on price at the .05 level; the relationship of gender and occupation (F * sex, occupation ( 1,357 ) =8.000 , p < .05 ) influenced the decision to shop on the internet in terms of marketing promotion at the .05 level of significance.