SMEs 4.0 market management model for Thai clothing brands among generation y

Abstract

This research aims to 1) analyze the SMEs 4.0 market management factors for Thai clothing brands among generation Y, 2) to study personal factors affecting the SMEs 4.0 market management for Thai clothing brands among generation Y, and 3) to generate the SMEs 4.0 market management model for Thai clothing brands among generation Y. This study uses qualitative and quantitative research methods. In-depth interviews served as a qualitative data collection methodology. Seventeen participants were grouped into experts, stores managers, and specialist contemporary Thai clothing brands. For the quantitative data collection methodology, the researcher used questionnaires with a specific group of 430 Generation Y male and female participants who used to purchase or frequently purchase Thai clothing brands. To analyze data, percentage, mean, and multiple classification analysis with a statistically significant level at 0.05, the researcher used G*power. Furthermore, it was analyzed if the results were consistent with the qualitative data. The research results show that market management factors significantly relate to Thai clothing brand customers’ purchasing behaviors. These factors include purchasing rationale factor, purchasing motivation factor, brand management factor, and demand management factor. The research findings link to the best practices in the market management model, both online and offline markets, and sustainable development in 5.0 society, including 1) a rapid technology replacement, 2) adding creative value to the society, 3) natural harmonization management, and 4) sustainable development.